shipping
We love to get in touch with all customers and people in the community. Should anything be unclear to you, please feel free to reach out at info@coldsteelclo.com
Commitment
We are keen to process and ship your COLD STEEL product as fast as humanly possible! Normally, there is a 24-hours processing time. If you placed your order during the weekend or on a holiday, we’ll start processing your order on the next business day. You will receive a shipping confirmation email as soon as your order has been shipped. Along with your confirmation email, you will receive a tracking number at your customer email address.Shipping Prices
All prices are excl. VAT & duty fees.Shipment
All orders are dispatched from our warehouse facility in Gouda, The Netherlands. Transit times start from the date the order initially ships, not the date the order is placed. Timelines start from ship date. Please allow 24h for your order to be processed. Here is a timeline of when you can expect your COLD STEEL product:-
The Netherlands:
- 1-3 business days (DHL Parcel)
-
Europe (EU)
- 6-8 business days
-
Rest of the world
- 8-15 business days (DHL Express) – only available for countries covered by DHL Express
Shipping costs does not include duty or custom charges that may be incurred upon shipment to countries outside The Netherlands. COLD STEEL Clo will not be responsible for these expenses.